Protection of Personal Data and Privacy Policy

Protection of Personal Data and Privacy Policy Generally ASR International Trade Foreign Trade LTD. STI. (Clef Trade) collects login data through cookies (cookies) on the website www.cleftrade.com This Cookie Policy provides visitors to our Website, Clef. It has been created for the purpose of enlightenment regarding the cookies used by Trade and the purpose of use of these cookies. Cookie Policy, applicable legislation and Clef It can be changed if deemed necessary according to trade practices. You can always find the final version of the text on our website. For detailed information on the processing of your personal data, please review the Clarification Text on the Protection of Personal Data . 2. Types of Cookies and Their Purposes Cookies are text files placed on visitors' computers by the websites visited. It is widely used in almost all websites in order to ensure that websites work effectively and in line with the preferences of visitors, and also to provide information to website administrators. Clef Trade , in order to provide you with special promotions, promotions and marketing offers, to improve the content of the website or mobile application for you and / or to determine your preferences; monitors your browsing information on the site. We use cookies to determine the preferences of our visitors, to detect requests for a specific page, to improve the user experience of our Website, to keep our services secure and to engage in online behavioral advertising activities for our users. Analytics , an analysis service of Google Inc. ("Google") , on our Website , Yandex.Metrica, an analytics service owned by YANDEX LLC ("Yandex") cookies are used. These cookies use "cookies", that is, text files that are saved on your computer and that enable your use of the website to be analyzed. The information generated by the cookies regarding the use of the website is transmitted to a Google server in the USA and stored there. It is transmitted to a Yandex server in Russia and stored there. At the direction of the operator of this website, Google uses this information to evaluate your use of Yandex and to prepare reports in order to provide related services. If you do not want these cookies to be stored, you can adjust your browser accordingly. 3 -How can you prevent the use of cookies? The use of cookies allows the Website to serve better, but you can prevent the use of cookies if you wish. However, please note that in this case, the site may not function fully and you may not be able to benefit from all its features. To prevent the use of cookies, you need to change the settings of your internet browser. These changes vary depending on the device and internet browser you are using. Below is information on what steps should be followed to prevent the use of cookies on different internet browsers: • Internet Explorer 1. Open the desktop and tap or click the Internet Explorer icon on the taskbar.2. Tap or click the Tools button and Internet options. 3. Tap or click the Privacy tab, then move the slider up under Settings and tap or click the OK button to block all cookies . • Microsoft Edge 1.Click on the section with three dots in the upper right corner of your Microsoft Edge browser and go to the Settings section. 2. After selecting Select Items to Clean from the new window that appears, select the sections you want to clean from the window that appears. 3. There are many sections here. You can start the cleaning process by selecting the one you want . • Google Chrome 1. Open Chrome on your computer. 2. Click More Settings in the top right . 3. Click Advanced at the bottom. 4. Under "Privacy and security," click Content settings . 5. Click Cookies . 6. Under "All cookies and site data", search for the Website's name. 7. Click the Uninstall icon on the right of the site • Mozilla Firefox 1. Click the Firefox Menu button and select Options. 2. Select the Privacy & Security panel and go to the History section. 3. Change Firefox to use custom settings for history. 4. Click the Show cookies... button. The Cookies window will appear. 5. In the Search: field, type the name of the site whose cookies you want to delete. Cookies matching your search will be displayed. Select the cookie( s ) you want to delete and click the Delete selected button. 7. Close the Cookies window by clicking the Close button. Then close the about: preferences page • Safari 1. Safari > Select Preferences . 2. Click Privacy. 3. Click Website Data. 4. Select one or more websites, and then click Delete or Delete All. More information on how to do this in other major web browsers can be found in your browser's settings. 3. Cookie Management Many internet browsers are set to automatically accept cookies by default. If you do not want these tools to be used, you can disable them by setting them in your browser. However, we would like to point out that in this case, you may not be able to use all functions on our Website to their full extent. Privacy and Protection of Personal Data EXPLANATION TEXT ON THE PROCESSING OF PERSONAL DATA Protection of personal data, ASR INTERNATIONAL TRADE DIŞ TİCARET LTD. STI. of (“Clef Trade”) is among its top priorities. As such, Clef In order to fulfill the disclosure obligation arising from Article 10 of the Law on the Protection of Personal Data No. 6698 (“ KVKK ”) ("Law") and the Communiqué on the Procedures and Principles to be Complied with in Fulfilling the Obligation of Clarification (“Communiqué ”), Trade provides the following explanations to our valued customers. , to the attention of our suppliers and all interested parties who use our website www.cleftrade.com , micro sites and applications. 1. Which Personal Data Do We Process? “Contact Us” Application In order for you to contact us via the Website, the following data is processed: • Your Identity Data : your name, surname, data, • Contact Data : your contact data such as your e-mail address, telephone number, address information, • Your Other Data : Your data about your message and the information you will give in the message content. • Internet Traffic Data : Device identification information, call status, network access, storage information and battery information and cookies, IP addresses, router header, data identifying your web browser and version, and web beacons and tags, browsing and clicking information (log records) of the application and application. your location information 2. Purposes of Processing Your Personal Data Your personal data, Clef Within the framework of the services offered by Trade and its field of activity; in accordance with the law and honesty rules, in an accurate and up-to-date manner; in this Clarification Text and/or Clef For specific, clear and legitimate purposes within the scope of Trade personal data processing purposes; They are processed in connection with the purpose for which they are processed, in a limited and measured manner, and by keeping them for the period required for the purpose for which they are processed or stipulated in the relevant legislation. clef Trade will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by the legislation. In this context, your personal data; • Recording necessary information for communication with Website visitors and/or customers, • Providing the features of the services requested by the customers, • Evaluation of customer complaints and suggestions regarding our products and services, • Conducting communication activities, • Receiving and evaluating suggestions for improvement of business processes, • Execution of after-sales support services for goods/services, • Execution of customer relationship management processes, • Follow-up of requests/complaints, • Arranging all records and documents that will be the basis of the transaction in electronic (internet / mobile etc.) environment, • We are processing limited to the purposes of fulfilling our obligations arising from KVKK and other applicable legislation and exercising our rights arising from the legislation. 3. How Do We Collect Your Personal Data and For Which Legal Compliance Reasons? Fully and partially automatic and/or automatic and/or automatic and/or automatic and/or automatic data transfer, based on the legal compliance reasons stated above, by registering on the website or on your behalf by us or on your behalf, and/or by transmitting your personal data to us automatically and/or verbally, in person and/or electronically. / or we collect by non-automatic means: Identity Data, Communication Data and Other Data It is necessary to process the personal data of the parties to the contract, provided that it is directly related to the establishment or performance of a contract in Article 5 of the KVKK ; It is collected automatically by contacting us on the website, based on legal reasons that data processing is mandatory for the establishment, use or protection of a right and it is necessary for the data controller to fulfill its legal obligations. There are cookies on our website in order to provide a better service to our visitors and customers. You can access detailed information about cookies from our Cookie Policy. In addition to these, Clef If you receive a newsletter or promotional e-mail from Trade, your personal data is also processed with signs, customized links and similar technologies to determine whether the e-mail was opened and which links you clicked. Since we are obliged to provide you with your Internet Traffic Data within the framework of the Law No. 5651 on Regulating Broadcasts Made on the Internet and Combating Crimes Committed Through These Broadcasts and related legislation, your computer IP number from which you log in to our website, your navigation and click information on the application (log records) and your location information from which you open the application. We collect and store your personal data, which contains data, based on the legal reason that it is necessary for the data controller to fulfill its legal obligation. Providing personalized advertising, campaigns and other benefits based on explicit consent and legal compliance with your personal data, customer segmentation in line with the data obtained, survey and tele-sales applications, development and improvement of customer data quality, loyalty transactions for customer management, cross-selling and repeat lost customers. designing and managing winning actions ; We collect and store it for the purpose of executing advertisement/campaign/promotional processes, marketing processes of products/services. 4. Security of Your Personal Data Clef All personal data and information shared with the Trade company are stored as e-mail while we are in contact with you. In this context; clef Trade uses the necessary technologies to prevent unauthorized access and use of personal data, stores personal data in computer systems with limited access, uses Secure Sockets Layer (SSL) and similar encryption methods, and uses necessary technologies to protect the confidentiality and integrity of personal data. establishes the organization and takes all necessary technical and administrative measures regarding this issue. 5. Transfer of Your Personal Data Personal data is shared with courts and other public institutions due to and limited to our legal obligations. Your personal data may be shared with the relevant judicial and administrative authorities, especially the General Directorate of Security and the prosecutor's office, as well as authorized regulatory and supervisory public institutions and organizations, in case of any conflict and/or investigation and prosecution of a crime, or in case of any audit or request. Your personal data that you have provided by filling out the contact form, Clef In order to carry out our trade activities, we cooperate with local and foreign institutions and organizations, which we cooperate with, within the limits stipulated by the legislation in order to provide the services we undertake and to control the quality of the services provided: • Integration of commercial electronic message sending and Message Management System (“IYS”), • Managing the website, • Storage of requests and customer contact information, • Resolving complaints • Carrying out order shipments, It is shared with the aim of providing better service and customer satisfaction to various business partners, authorized manufacturers and you. Since the servers of some of our business partners to whom personal data transfer is provided for the above-mentioned purposes are abroad, express consent is based on the legal reason for personal data transfers to these business partners. If you do not consent to the transfer of your data abroad, we will not be able to receive your requests via the contact form. In such a case, with us, “Kozyatağı Değirmen Sok. No:11 Cemal Bey İş Merkezi Kat:6 No:25, 34742 Kadıköy/Istanbul” You can also contact us in writing. 6. Your Rights Regarding Your Personal Data In accordance with ("Law"), your personal data; To learn whether it has been processed, to request information if it has been processed, to learn the purpose of the processing and whether it is used in accordance with its purpose, to learn the third parties to which it has been transferred in the country and abroad, to request correction if it is incomplete or incorrectly processed, to request its deletion or destruction within the framework of the conditions stipulated in Article 7 of the ("Law") , We would like to remind you that you have the right to request the notification of the transactions made to the third parties to which it is transferred, to object to the emergence of a result against you due to the analysis exclusively by automatic systems, and to demand the compensation of the damage in case you suffer damage due to the processing in violation of the ("Law") . You may submit your requests regarding your rights listed above in writing to Clef. In case you forward it to Trade Clef Trade concludes your request free of charge within 30 (thirty) days at the latest. However, if the transaction incurs an additional cost, Clef The fee in the tariff determined by the Personal Data Protection Board will be charged by Trade . In order to use your stated rights, you must submit your request in this direction in accordance with Article 13 of the ("Law"), Clef. Trade ' s “Kozyatağı Değirmen Sok. No:11 Cemal Bey İş Merkezi Kat:6 No:25, 34742 Kadıköy/Istanbul” address, your name and surname and your signature, your TR ID number if you are a citizen of the Republic of Turkey, your nationality, passport number or identity number if you are not a citizen of the Republic of Turkey, You can apply in writing or contact us at info@cleftrade.com 7. Notification of Changes Your rights pursuant to KVKK ("Law"), Clef Trade 's obligations. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, that we may update this information on our page from time to time in case of legal changes, and you can easily follow the updates on this page at any time. 8. Up-to-dateness of Personal Data Clef in accordance with Article 4 of KVKK ("Law") Trade has an obligation to keep your personal data accurate and up-to-date. In this context, Clef In order for Trade to fulfill its obligations arising from the current legislation, Clef It is required to share accurate and up-to-date data with Trade . In case of any change in your personal data, we request you to update your personal data by contacting us through the communication channels mentioned above.

You can submit your requests

Chat on WhatsApp